— Cuscino Elfo Fibra Neotherm® e doppia fodera Velfont

Shipping

At Textil de Casa, we offer free shipping on orders over 50€.

For the Peninsula:

• Orders over 50€: Free shipping
• Orders under 50€: Shipping cost of 4.95€

For the Balearic Islands:

• Orders over 50€: Free shipping
• Orders under 50€: Shipping cost of 6.90€

Exchanges and Returns

Exchange and Return Period

Exchanges or returns must be made within 14 calendar days from the delivery of the product.

Product Exchanges

Products can be exchanged if the customer is not satisfied. Shipping and collection costs in case of exchange will be borne by Textil de Casa. Contact us by email, chat, or phone to arrange the exchange. We will send you the collection label, and once we receive the product, we will send you the new one.

Return of Defective Products

If the product is defective, contact Textil de Casa by message or phone. We will refund the value of the product and shipping costs, and send you the return label.

Return by Right of Withdrawal

If you are not satisfied with your purchase, you can return the product as long as:

• It has not been washed or used (except to try it on).
• It is complete (returning both items if it is a set).

We will send you the return label and the customer must bear the return shipping cost of 6.50€. After inspecting the returned product, we will refund the price of the product and the initial shipping cost, but not the return shipping cost (6.50€).